Website terms of use.

1. About these terms

This website is operated by Audio Light Design (“ALD”, “we”, “us” or “our”), a UK technical event production and equipment-hire business. You can contact us at info@audiolightdesign.co.uk or on 01634 940551.

By using the website, you agree to these terms. If you do not agree, please do not use the website. These terms concern the website itself; a confirmed project, production service or equipment hire will be governed by the quotation, order confirmation and any separate terms supplied for that work.

2. Website information

We aim to keep the website useful and accurate, but its content is general information rather than technical, safety, legal or professional advice for a particular event. Equipment specifications, images, availability, services and prices can change.

You should not rely on website content alone when designing, rigging, powering or operating an event system. Final requirements must be assessed for the venue, audience, load, site conditions, competent personnel and applicable rules.

3. Enquiries, quotations and bookings

Submitting a contact form or Flightcase is an enquiry only. It does not reserve equipment, create a booking or require either party to proceed. A contract is formed only when ALD confirms the work in writing under the quotation, order confirmation or other agreed documents.

Any Trade Hire rate shown is an indicative daily rate and excludes VAT unless the website or quotation says otherwise. Availability, quantities, hire period, collection or delivery, crew, transport, insurance, deposits and final pricing are confirmed separately.

You are responsible for giving complete and accurate information. Please tell us promptly if dates, venues, access, timings, technical requirements or other material details change.

4. Acceptable use

You may browse the website and use its enquiry tools for legitimate personal or business purposes. You must not:

• use the website unlawfully, fraudulently or to harm another person;
• attempt to gain unauthorised access to the website, administration area, accounts, servers or data;
• introduce malware, overload the service, bypass security controls or interfere with normal operation;
• submit false, abusive or misleading enquiries; or
• systematically copy or extract content or catalogue data for a competing service without permission.

5. Intellectual property

The website design, ALD branding, original text, photographs, video and other original material belong to ALD or are used with permission. Manufacturer names, product images and trade marks belong to their respective owners.

You may view pages and print a reasonable copy for your own event planning or internal business use. You may not republish, sell, modify or commercially exploit website material without written permission from the relevant rights holder.

6. Links and third-party services

The website may link to manufacturers, social networks and other third-party services. We do not control their content, availability or privacy practices, and a link does not necessarily mean that we endorse everything on that site.

7. Website availability and liability

We may update, suspend or withdraw any part of the website. We do not promise that it will always be available, uninterrupted or free from errors, although we take reasonable steps to operate it securely.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Your statutory rights as a consumer are not affected.

If you use the website for business purposes, ALD is not responsible for business losses arising solely from reliance on general website content, or for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or data caused by use or unavailability of the website. Any liability connected with confirmed services or hire is dealt with under the contract for that work.

If you use the website as a consumer, we are responsible for losses that are a foreseeable result of our failure to use reasonable care and skill, but not for losses that were not foreseeable or that relate to business activity.

8. Privacy

Our Privacy Policy explains how we use personal information submitted through the website and how the Flightcase, security tools and administration login use local storage or cookies.

9. Changes to these terms

We may update these terms when the website, our services or relevant law changes. The date at the top shows when they were last revised. Material changes apply from publication and do not rewrite a contract already agreed with you.

10. Governing law

These website terms are governed by the law of England and Wales. The courts of England and Wales will generally have jurisdiction. If you are a consumer living elsewhere in the UK, you may also be entitled to bring proceedings in your local courts.

11. Contact

Questions about these terms can be sent to info@audiolightdesign.co.uk.